Support Request

Leave the work to us. Our experts knows what to do.

Need a hand to get some work done on your website?

Whether you are a current client of ours or not, we are here for you. Whether the website updates/edits are big or small, we can manage just as well. Let us know what you need to get done and we can start planning to get them sorted for you.

Your details
Phone Number*
Your Email*
Your Name*
First Last
Business Name*
Are you on one of our Web Care plans?*
View our Web Care plans.
What Web Care plan are you currently on?*
- Basic Care
- Standard Care
- Super Care
Are you interested in getting onto one of our Web Care plans?*
Take a look at out Web Care plans. It's seriously value for money!
- Yes!
- No, maybe another time
Details of website edits/updates
Website URL*
Update request details*
Please include full webpage links before describing what needs to be done on that page. Leave a line space between each separate update request.

Examples:
https://example.com/services
Change the hero image (with the wrench in it) to the new image attached to this ticket.

https://example.com/info
Move the paragraph in the left column (starts with "This company is the...") to the middle column after the paragraph that ends with "...best deal possible.".
File upload
Upload files or media that will be useful for us to understand your request better and to perform the task efficiently.

File extensions/formats accepted: jpg, jpeg, gif, png, pdf, doc, dox, xls, xlsx, txt
Size per file: 2MB

Files with other file extensions/formats and/or files bigger than 2MB can be dropped into Dropbox directly. A Dropbox link can be provided to deposit those files upon request.
Drop files here or

Accepted file types: jpg, jpeg, gif, png, pdf, doc, dox, xls, xlsx, txt, Max. file size: 2 MB.
Will you be comfortable with mostly email communication?*
The Host Geek Design team mainly communicate via email and other trusted online methods for information gathering on projects. This allows our team to be more productive and our time and we have found that it is more cost and time-effective for both our clients and us. Unless necessary or depending on what service the enquiry is for, we will schedule in phone calls; however, most of the communication will be via email.
- Yes, I am comfortable with mostly email communication
- No, this is not going to work for me
- Not sure
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Support Request

Need a hand to get some work done on your website?

Your details

Details of website edits/updates

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